Refund Policy

At Toseef Traders, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be provided for IT services, software solutions, and related services.

1. Services Covered

This policy applies to:

  • IT support services

  • Software installation and setup

  • Technical maintenance services

  • Computer repair services

  • Customized software solutions

  • Digital and consulting services

2. Eligibility for Refunds

Refunds may be considered in the following situations:

  • Service was paid for but not delivered

  • Technical issue could not be resolved by our team

  • Duplicate payment was made by mistake

  • Incorrect service charges were applied

3. Non-Refundable Services

Refunds will generally not be provided for:

  • Completed services

  • Successfully delivered software installations

  • Customized software or digital products after delivery

  • Services affected by customer-side hardware or software issues

  • Change of mind after service completion

4. Refund Request Process

To request a refund, customers should contact Toseef Traders with:

  • Customer name

  • Contact number

  • Payment details or receipt

  • Reason for refund request

Refund requests can be submitted through:

Phone: 0333 8022269
Email: Sangheratouseef29@gmai.com

5. Refund Processing Time

Approved refunds are usually processed within 7 to 14 business days, depending on the payment method and service type.

6. Partial Refunds

In some cases, partial refunds may be issued if a service was partially completed or if certain expenses were already incurred.

7. Cancellation Policy

Customers are encouraged to cancel services before work begins. Once work has started or services are completed, cancellation charges may apply.

8. Changes to This Policy

Toseef Traders reserves the right to modify or update this Refund Policy at any time without prior notice.